Terms & Conditions


This website is provided by Isequester Ltd on an “as is” and “as available” basis.

Isequester Ltd has taken reasonable care to ensure that information is accurate at the time it was added to this website. The website is intended to provide information and guidance only. Isequester Ltd is not liable for any incorrect or misrepresented information on this website.

Isequester Ltd makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this web site. To the full extent permissible by applicable law, Isequester Ltd disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Isequester Ltd will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive or consequential damages.

Tree Offsets

In the calculation of the number of trees required to offset the carbon emissions, Isequester Ltd has used the estimation that on average one tree will offset 1tCO2e once mature, approx. 40 years. The actual amount of carbon sequestration varies depending on a number of factors such as the tree type, its location and available growth room. Some trees will offset less than this amount of CO2, whilst others will offset more during their lifetime.

Isequester Ltd will ensure the correct number of trees is planted and will use best endeavours to ensure the trees are planted in the region from where the pledge is registered. There may be instances when it is not possible to plant a tree in the area requested. For these cases, Isequester Ltd reserve the right to plant the tree(s) in a nearby location.

All orders for products are subject to availability and we reserve the right to refuse to supply to any individual or company.

Your submission of an order represents an offer to purchase the products indicated by you and is not binding on us until we have accepted your order. This means that if a product is shown on our site but is not available or is incorrectly priced or otherwise incorrectly described or if we are unable to arrange delivery / installation or wish to decline your offer/ application for any other reason, we will not be obliged to sell you that product.

The price you pay is the price displayed on our site at the time we receive your order apart from where an error has occurred in displaying the price. While we try and ensure that all prices on our site are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. Under these circumstances, if you cancel and you have already paid for the products, you will receive a full refund.

Prices displayed include VAT where applicable. Price and availability information is subject to change without notice.

Products may differ slightly from the images shown. All sizes and dimensions of products as indicated on our site are approximate but we make every effort to make sure they are as accurate as possible.

You are responsible for ensuring the accuracy of the details provided on the order form. Take particular care when entering information to be used in or on any certificates or products to be personalised to your requirements.

We do not record details of your order for you to directly access on our website.


We accept Visa Credit, Visa Debit, Mastercard Credit, Mastercard Debit. We cannot accept payment by cheque for orders placed online.

Payment will be taken at the order/ pledge processing stage. If you have a query about a payment, please contact us at info@isequester.co.uk

By placing an order you consent to payment being charged to your debit or credit card as provided on the order form. We will us Secure Hosting to validate your payment and do not store payment card details for future purchases.


Carbon Credit

Isequester Ltd will calculate and report carbon credit accrued by individuals and businesses on an annual basis or as and when requested. These calculations are provided using data from the Urban Forest Network. As improved evidence becomes available from the Birmingham Institute Of Forest Research we reserve the right to amend these figures. We endeavour to provide the most accurate calculations in order to reflect the carbon captured.

Isequester will group orders together and push for groups of planting to be verified as carbon credits under the Woodland Carbon Code.


The material and information contained within this website or provided by Isequester Ltd are for your personal use and may not be distributed or used for commercial purposes.

All content included on this website, including but not limited to text, graphics, logos, button icons, images, and software, is the property of Isequester Ltd or its content suppliers (as applicable) and protected by UK and international copyright laws. Any use, including, but not limited to, the reproduction, modification, distribution, transmission, republication, display or performance of the content on this site is strictly prohibited.


The “Isequester” logo is the trademark of Isequester Ltd and may not be used in connection with any other product or service that is not that of Isequester Ltd in any manner that is likely to cause confusion among its customers, or in any manner disparages Isequester Ltd.

Applicable law

This site is created and controlled by Isequester Ltd in England. As such, the laws of England will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws.

Refund Policy

At Isequester Ltd we want you to be fully satisfied with your online purchases. For all on-line offset and tree planting sales we provide you with a 7 day cooling off period. If you would like to cancel your order within this period, then please contact us, explaining the reason for the cancellation. We will provide a full refund less 5% administration charge, and less postage charges in the case the certificate was sent by mail.

Our returns policy does not affect your statutory rights.

iSequester - Making a positive impact upon climate change. Carbon Bank | Carbon Credit | Plant Trees

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